Shipping Policy

At KAWALUXIAN, we want your shopping experience to feel seamless from checkout all the way to your doorstep. We offer worldwide shipping to bring our pieces to customers across the globe, with clear‑cut shipping rates so you always know what to expect.

Shipping Rates

We provide flat‑rate shipping for all destinations around the world:

Flat shipping fee: $2.99 USD per order
Free worldwide shipping on all orders over $69.99 USDShopify

Free shipping will automatically apply at checkout once your cart subtotal meets or exceeds $69.99 USD. The discount is calculated based on product subtotal before taxes.

Worldwide Delivery

KAWALUXIAN ships to nearly every country worldwide. Whether you are ordering from North America, Europe, Asia, or other global regions, we can deliver to your address.

Available shipping options will show on your checkout page based on your delivery country.

Order Processing Time

All orders require processing time before dispatch. Our team needs 1‑3 business days to verify, pack, and prepare your items for shipment.

Processing days do not include weekends or public holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery Times

Delivery times are estimated and start counting after your order has been shipped, not from the order date.

Domestic: 7‑14 business days
International: 10‑25 business days

Please understand international parcels may experience unexpected delays from customs clearance, local carrier backlogs, weather, or global logistics disruptions.

Tracking Your Parcel

Once your order leaves our facility, you will receive a shipping‑confirmation email with your unique tracking number.

Tracking may take 24‑48 business hours to update on the carrier system.

You can also visit our Track Your Order page to look up your shipment status anytime.

Customs, Duties & Import Taxes

For all international shipments:

Import duties, customs fees, VAT, or any local import taxes are the responsibility of the customer upon arrival in your destination countryU.S. Custo....

These charges are not included in our product prices or shipping cost. We have no control over customs assessment procedures. Please check your local import regulations before placing your order.

Shipping Address Reminders

Please double‑check your full shipping address, postal code and contact information when placing your order.

We cannot be held liable for lost or mis‑delivered packages caused by incorrect, incomplete addresses you provide at checkout. If a parcel is returned to us due to bad address, return shipping fees will be deducted from your refund.

Undelivered & Lost Packages

If your tracking shows “Delivered” but you have not received your parcel:

Check your porch, mailbox, building lobby or ask neighbours and building management.
Reach out to the local courier first for delivery scan details.
Contact our support team with your order number for further assistance.

We are not liable for delays or loss caused by third‑party shipping carriers, customs holds, force‑majeure events or inaccurate customer shipping information.